This didn't sit well with us, since we wanted to be able to offer a full refund of the money, even if you don't buy anything more from us. Important Good News for International Backers who Added On Card BanksÄue to BackerKit's payment processor rules, we could only offer a "store credit" type of refund of the $10. Select how many you added on, and BackerKit will automatically reconcile it. Below you'll see what it looks like when you login on our BackerKit: This then references a hidden add-on that is worth $10. They created a pledge question that asks if you've added on a card bank. Yesterday BackerKit came up with a simple solution that will solve the RCH add-on pricing issue. ![]() These issues aren't your fault, and we're working to try to make this process as simple as possible. Thanks for your patience over the last two days. New Catan Travel Kit Giveaway Announcement Talks with Catan have been going well, will update when I have something more substantial to report in that area. Pre-orders will also be closing Saturday night. If you have any friends who'd like to pre-order a Seafarers Board, Catan Bag or more card banks, you can share this link for pre-orders. ![]() If you wanted to get in more entries on our social media contest you can do so here: We'll be locking down the BackerKit Saturday March 26th at midnight PST, so if you have any shipping address changes or add-ons to purchase, please make sure to do so before then. Hi everyone, we're still a little backed up on support tickets, so if you haven't gotten your issue resolved, fear not we'll extend the deadline until all tickets are resolved. I am also working on a detailed and comprehensive production update, which will be going out soon. We're going to be closing preorders and locking down the BackerKit Friday night, so if you have any changes you'd like to make please complete them before then. The BackerKit support team has notified me that they've cleared out all of the backlog, and there is currently only a very small trickle of support requests.
0 Comments
Leave a Reply. |